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Communications Based Process Automation
Process management suites and automation tool-kits leave out the most important component of a business process - people. When you involve people, and the communications platform that connects them, business process automation becomes complete. It’s also a completely new approach
IP Contact Centre
Amtel represents Interactive Intelligence the provider of the most innovative contact centre and IP telephony platform on the market today. With solutions that are modular in nature, built with proven award winning products that push the edge of technology to deliver a truly best-of class offering.
Unified Communications
Success in business these days takes more than the telephone and traditional PBX equipment. It requires IP telephony solutions to support voice over IP (VoIP), open standards like SIP, mobile workers and the unified voice and data communications business now demands.
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