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Since 1989 Amtel Communications has delivered robust and reliable communications solutions to New Zealand business
  







Interactive Intelligence
Solution Partner.
Amtel partners with Interactive Intelligence to bring you Enterprise IP/PBX solutions.

Customer Services Audit

Customer Services Audit
Solutions Partner.
Amtel partners with Customer Services Audit to bring you Snapshotz Online..









Active Voice

Solutions Partner.
Amtel partners with Active Voice to bring you Unified Communications solutions.
The Amtel Partner Program

Amtel welcomes the opportunity to appoint partners interested in selling Interactive Intelligence and/or Opentext solutions.

The Amtel Partner Program is designed to recognize your organization for its contributions as our partner. With margins dictated by your level of commitment, our program allows you to collect referral fees as a Marketing Alliance Partner, sell the Solution as a Premier Partner, or earn additional margins through a support and services practice as an Elite Partner.

Regardless of program level, Amtel ensures your success by aligning you with Partner Teams to provide ongoing sales & marketing assistance, software/hardware configuration support, end-user device/telephone support, and on-site break fix and infrastructure support.

IP Telephony

The Interactive Intelligence Interaction Center Platform (ICP) is a single platform delivering an all in one software solution for the Enterprise and Contact Centre markets.
 

Enterprise Interaction Center (EIC)
Offering
Standards-based IP PBX telephone system
100 – 15,000 users
Excellent for large enterprises as well as branch offices
Advantages
Microsoft integrations
"All software" approach
Delivers contact center and enterprise functionality on a single platform
 
Customer Interaction Center (CIC)
Offering
Software-based IP contact center suite
Inbound multimedia routing
Outbound campaigns>
Target 50 - 5,000 agents
Advantages
Single multi-application platform
Lowest TCO for multimedia environments
Standards-based, open system
Easy migration to VoIP
 


 

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