2010 News
8 March 2010
Southwest Gas Deploys IP-based Communications Software Suite from Interactive Intelligence
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3 March 2010
Amtel Communications Ltd and Open Text Deliver Complete FoIP Solution with the Addition of Fax Gateway
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1 March 2010
Interactive Intelligence Positioned in Leaders Quadrant of Contact Center Infrastructure, Worldwide Report
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23 February 2010
Rockford Mutual Insurance Deploys Content Management and Workflow Products from Interactive Intelligence
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4 February 2010
Unum Selects All-in-One IP Communications Software Suite from Interactive Intelligence
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26 January 2010
Interactive Intelligence Honors Reseller, Adapt, for Most Visionary Customer Software Deployment
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19 January 2010
A-Med Health Care Deploys IP Communications Solution from Interactive Intelligence
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2009 News
14 December 2009
Interactive Intelligence IP Communications Software Suite Deployed by FirstCare Health Plans
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1 December 2009
Partners Mutual Insurance Selects All-in-One Communications Software Suite from Interactive Intelligence
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16 November 2009
Interactive Intelligence Releases Interaction SIP Station™
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28 October 2009
Interactive Intelligence and RightNow to Release Integrated Software Solution for Improved Customer Interaction Management
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27 October 2009
Interactive Intelligence Positioned in Visionaries Quadrant of Unified Communications Report
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17 September 2009
Pizza Pizza Improves Customer Service and Decreases Costs Using Interactive Intelligence IP Communications Software
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2 September 2009
Interactive Intelligence Wins Frost & Sullivan Innovation Award
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25 August 2009
WRB Communications Deploys All-in-One IP Communications Software Suite from Interactive Intelligence
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20 August 2009
Interactive Intelligence Releases Interaction Conference™ 3.0
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06 August 2009
TMC Labs Honors Interactive Intelligence with Unified Communications Innovation Award
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28 July 2009
Fortune Small Business Magazine Ranks Interactive Intelligence Among America’s 100 Fastest Growing Small Public Companies
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24 June 2009
Stellar Relay Wins Innovator Award for Its Deployment of the Interactive Intelligence All-in-One IP Communications Software Suite
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22 June 2009
Interactive Intelligence Introduces Interaction Process Automation™
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19 May 2009
CAPITAL Card Services Replaces Multiple Telephony Products with Interactive Intelligence All-in-One IP Communications Software Suite
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30 April 2009
New Era Tickets Selects Interactive Intelligence “Communications-as-a-Service”
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27 April 2009
Interactive Intelligence Reports 2009 First Quarter Operating Results
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16 April 2009
Report Shows How Contact Centers Can Protect Investments While Migrating to All-in-One Communications Software Suites
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23 March 2009
Dialogic® Brooktrout® SR140 Fax Software+ V.34 Fax Gateway Receives Unified Communications Magazine’s 2008 Product of the Year Award
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17 March 2009
OPEN TEXT Product Updates
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12 February 2009
Amtel partners with Customer Services Audit to offer Snapshotz – the multifaceted customer service self-audit tool
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03 February 2009
Interactive Intelligence to Support Microsoft’s Office Communications Server 2007 Release 2
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02 February 2009
Interactive Intelligence Releases New Communications System Monitoring Product
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26 January 2009
Charles Sturt signs up for unified comms
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19 January 2009
Interactive Intelligence to Integrate Contact Center Capabilities with IBM Lotus Sametime
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06 January 2009
Interactive Intelligence in Leaders Quadrant of Contact Center Infrastructure Report
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