01 December, 2005

Vonexus Wins INTERNET TELEPHONY Magazine's Excellence Award

Vonexus Inc., a global developer of all-Microsoft IP PBX systems, won INTERNET TELEPHONY magazine's Excellence Award for "delivering solutions that have shown positive, measurable results for the companies that have implemented them," according to publication editors.

Vonexus, a wholly-owned subsidiary of Interactive Intelligence Inc. (Nasdaq: ININ), won the award for its Enterprise Interaction Center® (EIC) product, the first standards-based IP PBX to give small to medium-sized businesses productivity-enhancing voice/data applications converged on the Microsoft platform.

EIC includes applications such as session initiation protocol (SIP)-based call processing, unified messaging, workgroup routing, conferencing, recording, auto attendant, and call forwarding, all pre-integrated with the most comprehensive set of Microsoft Business Solutions' applications, such as Great Plains, Navision, Microsoft Outlook and Exchange.

INTERNET TELEPHONY selected EIC for its Excellence Award not only for the product's innovative feature set, but for its proven track record with customers.

"It's easy to get caught up in the hype associated with VoIP these days," said INTERNET TELEPHONY's editorial director, Greg Galitzine. "Our awards were designed to separate the ‘me too' players from proven vendors by requiring customer references willing to talk."

Vonexus customer, Illinois-based technology consulting firm, Access Technologies, shared with INTERNET TELEPHONY editors the results it experienced after deploying EIC.

"Since installing EIC, we've seen increased productivity, improved call quality, reduced infrastructure maintenance, and enhanced customer service," said Access Technologies founder and chief executive officer, Lindy Antonelli. "Its anytime, anywhere access – ideal for our mobile workforce - combined with an open, software-based architecture, Windows-based telephony client, advanced call control, and tight integration to MS applications for enhanced data management functions such as screen pop, make EIC a truly complete and ‘future-proofed' IP PBX product for the Microsoft SMB customer."

Results of the INTERNET TELEPHONY magazine Excellence Awards were published in the October issue